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Sophia template questions

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  1. AussieTimmeh
    AussieTimmeh
  3. Commercial Templates
  4. Wednesday, 01 July 2020
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Hi there!

Loving the Sophia template so far. :D

I do have a couple minor questions to do with the template on mobile devices. You'll need to log in.

Domain: missionsamburu.org
Login: removed
Password: removed

1. The login menu item on the footer menu is hanging off the right hand side of the page. This is true for mobile portrait and landscape, iPad portrait and landscape. But it's fine on the desktop. I cannot work out why this is?
2. On desktop, you can click on the parent menu items 'About' and 'Projects' and it will take you to a specific article, but on mobile, it will not let you click on them and go to the article. Is there any way around this?
3. The 'Get Involved' menu has no article associated with it, so it works fine on mobile. You can navigate to either sub-page from any page outside of 'Get Involved'. But once you are in one of the two sub-pages (Give or Pray), you can no longer go to the other page under the 'Get Involved' menu (ie you cannot go from Pray to Give). You have to navigate to a different page outside the menu, then back again. Do you have any idea why this might be?

Thanks for your help!

Tim
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AussieTimmeh
AussieTimmeh
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You're absolutely right, it sure is. Thanks Ciaran, you are the best. That's why I only buy from you. Thanks.
  1. more than a month ago
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  3. # 1
AussieTimmeh
AussieTimmeh
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Ah this is frustrating. After I tried disabling and enabling the RokAjaxSearch to troubleshoot it, the menu has stopped working again on mobile. It just keeps going to the #mobile-menu link. It's completely disabled now but still the menu does not work reliably. What did you do to get the mobile menu working? Is it something I can do to save time?

I should add, I have extensively cleared the caches and also got a friend to try it with the same results on their device.
  1. more than a month ago
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  3. # 2
ciaran
ciaran
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Hi Tim

I have deferred the mobile script which should resolve any conflicts. From all checks that we have done, it appears to be now working without issue.

Ciaran
  1. more than a month ago
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  3. # 3
AussieTimmeh
AussieTimmeh
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I'm sorry to report that it's not working reliably. It was working when you originally fixed it and now it's not working again. Cleared caches on both Android and Apple devices. It just changes the URl to add #mobile-menu like it did before.

For instance, on iPad, I log in, then it works. I go to About > Who Are We, stops working.
On Android, I log in, not working. I log in a second time, works. I go to Stories, works. I go to Projects > Disciple a Child, not working.

Is this a timing thing? Are some devices slower than others and causing this issue?

I don't understand.
  1. more than a month ago
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  3. # 4
ciaran
ciaran
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Hi Tim

If you have a moment could you check again?

Thank you for your patience.

CIaran
  1. more than a month ago
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  3. # 5
AussieTimmeh
AussieTimmeh
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Thanks Ciaran,

Working perfectly on all devices. Been testing it over the past few hours and on a variety of devices. Perfect now. Thank you so much.

Tim
  1. more than a month ago
  2. Commercial Templates
  3. # 6
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