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Update crashes my Joomla.

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  1. Peperoni
    Peperoni
  3. Commercial Templates
  4. Saturday, 14 October 2023
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Hi. I tried to update to Joomla 4 and therefore I purchased the new version of my Enterprise 51 template.As soon as I try to update on the new version of my template, my Joomla crashes and showes "Error 500". I was able to restore it with Joomla kickstarter. So tried to update step by step and found out, that the configuration.php seems to be the problem. Any ideas?
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ciaran
ciaran
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Hello

Just to confirm that this is a template related issue, could you try enabling one of the default Joomla templates (Cassiopeia) and see if the issue still exists.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 1
Peperoni
Peperoni
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Hello Ciaran,
thanks for your reply. For some resason I have a second account on J51 for my second website. On this website I installed your template "Hayley". When trying to update to Joomla 4, the same thing happend. Error 500 showed up.
  1. more than a month ago
  2. Commercial Templates
  3. # 2
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
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Hello

To be honest, such an error is rarely related to the template assuming you have the Joomla 4 version installed. Are all your installed Joomla extensions compatible with Joomla 4? Is the issue present if you enable the default Joomla template (Cassiopeia)?

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 3
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