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Unable to use demoinstaller for Novation installation

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  1. mortk1
    mortk1
  2. Sherlock Holmes
  3. Commercial Templates
  4. Sunday, 27 January 2019
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Just bought the Novation template, tried to use the demoinstaller for the installation and received error messages.
Please see the attached file to view these errors.
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Novation-installation-error-message.jpg Novation-installation-error-message.jpg
Responses (5)
ciaran
ciaran
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Hello

We have just updated the Novation Demo Installer to the latest version of Joomla (3.9.2) which should hopefully resolve any issues. To obtain this update simply redownload your template from your 'Downloads'.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 1
mortk1
mortk1
Sherlock Holmes
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Hi Ciaran,

The Novation template is no longer in my Downloads. Please place the new version there so that I can download it.

Thanks,
Mort
  1. more than a month ago
  2. Commercial Templates
  3. # 2
ciaran
ciaran
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Hi Mort

Strange. I just checked your account and it should be available to you. Can you check again?

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 3
mortk1
mortk1
Sherlock Holmes
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Hi Ciaran,

I cleared the cache in Firefox and also logged in through Chrome and it’s definitely not there. Please add it to my downloads as soon as you can. I’m scheduled to meet with the client on Thursday and need to have the installation done by then.
Thanks.

Mort
  1. more than a month ago
  2. Commercial Templates
  3. # 4
ciaran
ciaran
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Hi Mort

Could you please forward your Joomla51 username and password to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 5
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