1. valsch
  2. Commercial Templates
  3. Tuesday, 23 August 2016
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Hello,
We've purchased the Trinity Template for one of our customers, but on some of the pc's the triangle on the home page, at the left side of the window, doesn't show.
Is it due to the browser or is there some setup to adjust?
Thanks for your help,
Best regards,
Valérie
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Hi Valerie

May I ask on what browser version is your customer experiencing this issue?

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 1
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Hi Ciarán,
Thank you for your reply.
The browser is Internet Explorer 11. I know that it's been replaced by Edge but there are many people still using it.
Will there be a fix?
Thank you in advance for your reply and best regards,
Valérie
  1. more than a month ago
  2. Commercial Templates
  3. # 2
Accepted Answer Pending Moderation
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Votes
Undo
Hi Valérie

IE11 should be fine. Would you have a URL to your site and I will examine this issue further?

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 3
Accepted Answer Pending Moderation
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Hi Ciarán,

Yes, it's http://www.sseassociation.com/. We tried on 2 different pc's with IE11 and the triangle doesn't show on either of them.

Does not show either on your demo page (see enclosed capture).

Thanks and best regards,
Valérie
  1. more than a month ago
  2. Commercial Templates
  3. # 4
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Thank you Valérie

We are having an issue trying to replicate this issue in IE11. The triangle is rendered using the following CSS, all of which is currently supported in IE11...


.logo_container::before {
border: 10px solid rgba(255, 255, 255, 0.5);
box-shadow: 0 0 20px rgba(0, 0, 0, 0.2) inset;
content: "";
height: 2000px;
position: absolute;
right: -100px;
top: 50%;
transform: rotate(45deg) translateY(0%);
transform-origin: 100% 0 0;
width: 2000px;
}


The CSS3 properties used are the following all of which have full support in IE11...
http://www.w3schools.com/cssref/pr_gen_content.asp
http://www.w3schools.com/cssref/css3_pr_transform.asp
http://www.w3schools.com/cssref/css3_pr_transform-origin.asp

A bit of a shot in the dark but try adding the following to the Custom CSS field of your templates parameters which will add the ms prefix...


.logo_container::before {
-ms-transform: rotate(45deg) translateY(0%);
-ms-transform-origin: 100% 0 0;
}


Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 5
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