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Templates, the mobile menu is not clickable

  1. Issue
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  1. Stanicki
    Stanicki
  3. Commercial Templates
  4. Thursday, 06 August 2020
  5.  Subscribe via email
Templates
J51-Bianca
J51-Sophia

In these templates, the mobile menu is not clickable, the menu cannot be opened. Thank you in advance for every hint
Responses (8)
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
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Accepted Answer Pending Moderation
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Hello

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 1
Stanicki
Stanicki
Accepted Answer Pending Moderation
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ok mail wysłany
  1. more than a month ago
  2. Commercial Templates
  3. # 2
malizia
malizia
Accepted Answer Pending Moderation
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same problem:

J51 - Carmen
  1. more than a month ago
  2. Commercial Templates
  3. # 3
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
Notable Answerer Notable Answerer
Accepted Answer Pending Moderation
0
Votes
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Hello

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 4
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
Notable Answerer Notable Answerer
Accepted Answer Pending Moderation
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Thank you Stanicki

Disabling your plugin 'PLG_SYSTEM_CIACHO' appears to have resolved the issue.

Note we were unable to access your site using the Sophia template. If you are using the same plugin for this site, try disabling it and see if the issue persists.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 5
Stanicki
Stanicki
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thank you very much the problem seems to be solved. Many thanks for professional help
  1. more than a month ago
  2. Commercial Templates
  3. # 6
TDEDERICHS
TDEDERICHS
Sherlock Holmes
Accepted Answer Pending Moderation
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HI Ciaran,
same issue here with Bianca template. I did not find the PLG_SYSTEM_CIACHO plugin. I suppose to grant you access rights to the page. ;) Link is comming.
BR Torsten
  1. more than a month ago
  2. Commercial Templates
  3. # 7
bee
bee
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HI Ciaran,
same problem with Sophia template. I did not find the PLG_SYSTEM_CIACHO plugin.
BR Bee
  1. more than a month ago
  2. Commercial Templates
  3. # 8
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