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Sub menu problem with cashmere

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  1. arsd
    arsd
  3. Commercial Templates
  4. Tuesday, 21 July 2015
  5.  Subscribe via email
hi guys with another account I bought the cashmere's templates now on site of my client http://www.irpinahospital.com/ when i resize the window of my web browser i don't see sub menu anymore, this isn't the first time that i use cashmere and i never had problem... i can't unistall my pulgins they are fondamental and i tried with easy jquery but nothing still same issue... can you help me?
Responses (6)
ciaran
ciaran
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Hi arsd

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 1
webknecht
webknecht
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Hi Ciaran,
today I recognized a similar problem with the cashmere template.
In the mobile version the submenues do not appear after clicking the menue button in the mobile version.
Tried another J51 template for the same installation and the menu button works fine

Juergen
  1. more than a month ago
  2. Commercial Templates
  3. # 2
ciaran
ciaran
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Hi Juergen

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 3
ciaran
ciaran
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HI Juergen

I have installed and set up 'jQuery Easy' and your menu appears to now working correctly. The conflict appears to have been with your JoomGallery plugin.

I notice that the access details sent were for a different site than what's mentioned above.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 4
webknecht
webknecht
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Hi Ciaran,

thanks a lot for solving the problem!!!

Jurgen
  1. more than a month ago
  2. Commercial Templates
  3. # 5
ciaran
ciaran
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Thank you Arsd

You appear to be using a very old version of Joomla. Have you considered updating to at least Joomla 3.x as 2.5 is no longer supported by both Joomla and most extension providers. Mainly for security reasons, it is suggested to ensure you have the latest version of Joomla installed. This will also allow you to use the latest version of your template which should resolve this issue. Template updates are no longer applied to the Joomla 2.5 version of templates.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 6
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