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Sophia Quickstart setup failure (Unknown format specifier "S")

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  1. bariwebinfotecnica
    bariwebinfotecnica
  3. Commercial Templates
  4. Thursday, 02 February 2023
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Hello,
I'm trying to install the quickstart of the Sophia template but I have a blocking error just after the user/database information step:
Unknown format specifier "S"

Is there any known suggestion? Otherwise, I'll send you the FTP credentials.

Best regards
Maurizio
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ciaran
ciaran
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Hello

Admittedly this is an error that I have not come across before. Is this only occurring with the demo installer? Do you get a similar issue with a standard Joomla installation (https://downloads.joomla.org/)?

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 1
bariwebinfotecnica
bariwebinfotecnica
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Hello Ciaran,
yes, it's occurring only with the demo installer. The same problem I had before with Skylar (Skylar Quickstart setup failure topic).
The installation of the template is correctly working; the problem is only with the quickstart.

Maurizio
  1. more than a month ago
  2. Commercial Templates
  3. # 2
ciaran
ciaran
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Hi Maurizio

I have just updated to the latest Joomla version and rebuilt the demo installer for this template which should hopefully resolve this issue. To obtain simply re-download from your template downloads.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 3
bariwebinfotecnica
bariwebinfotecnica
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Thank you Ciaran.
Actually it seems to go better but my installation fails this time with the following error after setting the database:
Duplicate entry '700-4.2.7-2022-12-29' for key 'PRIMARY'

Do you have any suggestions for this?

Thanks in advance
Maurizio
  1. more than a month ago
  2. Commercial Templates
  3. # 4
ciaran
ciaran
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Hi Maurizio

This issue we have been able to replicate. I have just updated the demo installer (again) and the issue should be now resolved.

Once again, thank you for reporting and for your patience on this issue.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 5
bariwebinfotecnica
bariwebinfotecnica
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Thank you Ciaran.
I'm sorry to say that the result is quite similar

0 Unknown format specifier "S"
Is the same problem found some months ago with the Skylar template.
Unfortunately, the quickstart is really useful to understand many customizations used in the template, so I hope for some solutions.
One question, what PHP version was used in the demo?

Maurizio
  1. more than a month ago
  2. Commercial Templates
  3. # 6
ciaran
ciaran
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Hi Maurizio

I have test in both PHP 8.0 and 8.1 without any issue.

Could you try installing the demo using English? I suspect that maybe you are using a different language?

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 7
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