1. JudgeD
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  3. Saturday, 04 February 2023
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Hi,
We upgraded our website (from Aeekba Kickstart restore/from Dev site backup - using the J52_Chloe template), the front end is working fine and I have access to the admin module, although I can't access any of the Main Menu Items - error reported "An Error has occurred. 0 Class "MenusHelper" not found - see attached image. Also, I can't access the Extension: Mange - "0 Call to undefined method InstallerHelper::getExtensionGroupes()"

I have access to Articles and Site Modules

Also as part of the upgrade, I updated to J4 v4.2.7 - all ok except I have 4 override files to be checked - see attached image. Do I just need to check these in, or is there a specific configuration that needs to be applied to revert back to template override status?

Thanks
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  1. https://www.yourlifepatterns.com.au/
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Hi, quick update Admin backend access issues were sorted with some restructuring of database tables. Question on the override files still open :)
  1. more than a month ago
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  3. # 1
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just check them in, you probably have to do it again with the next joomla update
  1. more than a month ago
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  3. # 2
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There are further errors in the template now - I received an error in the Admin panel, updating a module heading =, then had to recheck in the modules table - since then these errors have occurred:

The J51 Icons module has stopped displaying the Icons and displays blank squares, in all locations used - see image

When displaying the site in MS Edge & Chorme the J51 Icons Model displays in 1 Column instead of 4 and the J51 Carousel Module does not display at all
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References
  1. https://www.yourlifepatterns.com.au/
  1. more than a month ago
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  3. # 3
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Added Note: Looking into the Carousel Module the Columns are not showing content in the module, and say Block Content - see image.
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  1. more than a month ago
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  3. # 4
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Hello

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
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  3. # 5
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Hi Ciaran,
I could not wait and had to have the production site up, so restored from a backup of the UAT environment. I tried a rebuild of DB tables, rebuild of Joomla Core - but no errors,

Since restore, I have not re-enabled 'SEO Use URL Rewriting', or adjusted any modules, as I am unsure of stability, as I can't afford any downtime or a crash in Admin modules at this time or for at least a week (business is doing a marketing release).
The restore process overwrote the .HTACCESS file and I am currently getting that updated as different URL's break the Custom Fonts and Icons in the J51_Icons module. i.e. if 'www' not used or .com used instead of .com.au - BING seems to drop the www & .au in the Seach Engine look up - very annoying.
Are the Icons links in the icon module also using absolute paths ?

Regards
Chris.
  1. more than a month ago
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  3. # 6
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btw: is there a way around using the absolute path for the custom fonts dir, and using a relative path?
I have redirection setup on the .HTACCESS file to redirect all variants of URL to the full path but not all browsers act the same and I can't guarantee the full path is being used. Can I add multiple paths in the custom.css Font Face?
i.e.
@font-face {
font-family: 'CelticBold';
src: url('https://www.yourlifepatterns.com.au/templates/j51_chloe/fonts/celtic-webfont.eot');
src: url('https://yourlifepatterns.com.au/templates/j51_chloe/fonts/celtic-webfont.eot');
src: url('https://yourlifepatterns.com/templates/j51_chloe/fonts/celtic-webfont.eot');
src: local(''),
url('https://www.yourlifepatterns.com.au/templates/j51_chloe/fonts/celtic-webfont.eot?#iefix') format('embedded-opentype'),
url('https://www.yourlifepatterns.com.au/templates/j51_chloe/fonts/celtic-webfont.woff2') format('woff2'),
url('https://www.yourlifepatterns.com.au/templates/j51_chloe/fonts/celtic-webfont.woff') format('woff'),
url('https://www.yourlifepatterns.com.au/templates/j51_chloe/fonts/celtic-webfont.ttf') format('truetype'),
url('https://www.yourlifepatterns.com.au/templates/j51_chloe/fonts/celtic-webfont.svg#CelticBold') format('svg');
font-weight: normal;
font-style: normal;
}
  1. more than a month ago
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  3. # 7
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Hi Chris

Does adding multiple imports cause any related errors in your console? If not then it should be fine.

Ciaran
  1. more than a month ago
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  3. # 8
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Hi Ciaran,
I reverted back to using relative path to the Font folder in the CSS and that resolved the .com & .com.au URL issues, The htaccess routing has since been remediated so all associated URL redirect to the main URL (.com.au), which has resolved the J51_Icons module icons not displaying when .com URL used.

Changed CSS to:
.....
src: url('../../../../../templates/j51_chloe/fonts/celtic-webfont.eot');
src: local(''),
url('../../../../../templates/j51_chloe/fonts/celtic-webfont.eot?#iefix') format('embedded-opentype'),
......

btw: have you had any module/DB table stability issues on Joomla 4 templates previously?

Regards
Chris.
  1. more than a month ago
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  3. # 9
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Hi Chris

We haven't encountered any problems particularly related to the template tables as of late.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 10
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