May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.
Hello,
Thank you for your reply. I attached screenshots of all settings. Is that not helping? Unfortunately, I can't create temporary accounts on that website. but you may investigate the previous screenshot and give me a solution or a screenshot of the correct settings.
May I ask are you using a Joomla51 template? If not may I suggest sending a copy of your template so we can try and replicate the issue locally (info@joomla51.com - For our reference please paste a link to this post in your email).
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