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Problem with my background on internet explorer

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  1. anouk3177
    anouk3177
  3. Commercial Templates
  4. Saturday, 15 July 2017
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Hello,

On my template Calibra, i have a problem with the background i upload on Internet explorer.
When you down the cursor he is not stable

It s only with IE not with Mozilla or chrome, it s working perfectly with this 2

Can you help me please ?

Regards
Anne-Claire
References
  1. http://ozazen.fr
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ciaran
ciaran
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Hi Anne-Claire

On what version of IE are you having this issue? Testing on both IE11 and Edge we are unable to replicate any issues.

Ciarán
  1. more than a month ago
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  3. # 1
anouk3177
anouk3177
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Hello

I have internet explorer 11 too.
Try to go down with the mouse's scroll and you will see the problem
It s working well with the scroll itself but not with the mouse's scroll
  1. more than a month ago
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  3. # 2
ciaran
ciaran
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Hello

Unfortunately we are still unable to replicate this issue. As a bit of a shot in the dark could you try adding the following to the Custom CSS field of your templates parameters...

#body_bg {

    background: none;

}

body {

    background-size: cover !important;

    background: url(/images/bcenvers4.jpg) 50% 0% no-repeat fixed;

}


Ciarán
  1. more than a month ago
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  3. # 3
anouk3177
anouk3177
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unfortunatly it s not working...
  1. more than a month ago
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  3. # 4
ciaran
ciaran
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Hello

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciarán
  1. more than a month ago
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  3. # 5
anouk3177
anouk3177
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Sure i ll send to you staight away

Anne-Claire Gay
  1. more than a month ago
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  3. # 6
ciaran
ciaran
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Thank you Anne-Claire

We hope to have resolved this issue?

Ciarán
  1. more than a month ago
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  3. # 7
anouk3177
anouk3177
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hye^^

yes you did !! thank you so much !!

can say to me what you did ?

Thanks a lot^^
  1. more than a month ago
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  3. # 8
anouk3177
anouk3177
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can i turn off your id and pass ?
  1. more than a month ago
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  3. # 9
ciaran
ciaran
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Hi Anne-Claire

We had forgotten to mention to also remove the set background image from the Style tab of your templates parameters as your image is now set to the body of your template. Doing so resolved the issue.

Yes you can now delete/disable the id and pass.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 10
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