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Polaris Template failed to install (error message included)

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Undo
  1. aerospace
    aerospace
  3. Commercial Templates
  4. Monday, 16 July 2018
  5.  Subscribe via email
Hello, I am getting an error on the Polaris template on install, but other templates install perfectly please help.

Here is the error message I receive upon install.

Warning
JInstaller: :Install: File does not exist /homepages/33/d701735131/htdocs/preview/tmp/install_5b4cbda19d992/favicon.ico
Template Install: Could not copy files from the files source.

Error
Error installing template
Responses (1)
ciaran
ciaran
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Undo
Hello

Are you using the latest download of your template? If so may I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 1
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