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no menu on some mobile devices

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  1. pschmili
    pschmili
  2. Sherlock Holmes
  3. Commercial Templates
  4. Thursday, 04 February 2021
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Hello
Recently, the menu on the website is no longer displayed on mobile devices with small resolution (IOS and Adroide).
I have already deactivated some modules and plugins, but I could not get the page to work. What else can I do?
Peter
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Tablet.png Tablet.png
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pschmili
pschmili
Sherlock Holmes
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Templates: LifeStyle
  1. more than a month ago
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  3. # 1
ciaran
ciaran
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Hi Peter

Would you have a URL to an example of this issue?

Ciaran
  1. more than a month ago
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pschmili
pschmili
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sorry

https://aquaristik-corner.de/
  1. more than a month ago
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  3. # 3
ciaran
ciaran
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Hi Peter

We have tested your site on both Android and iOS and are unable to replicate any issues with your mobile menu. Are you still finding this issue? If yes, fistly try clearing your browser cache. That failing, may I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
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  3. # 4
pschmili
pschmili
Sherlock Holmes
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Hallo Ciaran
I have made a backup and added the changes made in the meantime. Now the mobile menu works again.
I suspect there was a problem updating the JCH Optimize.
Thank you for your efforts.
Peter
  1. more than a month ago
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  3. # 5
pschmili
pschmili
Sherlock Holmes
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Must correct me, the menu strangely doesn't work anymore. Will continue to search.


Strange, now everything works again, can not say why.
  1. more than a month ago
  2. Commercial Templates
  3. # 6
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