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Metropolis ~ internal server error

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  1. gevans
    gevans
  3. Commercial Templates
  4. Monday, 01 April 2019
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Using Metropolis. Put an image into a module position, then highlighted it so I could make a weblink to it - keeps coming up with "Internal Server Error". What am I doing wrong?
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ciaran
ciaran
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Hello

Just to confirm that this is a template related issue, could you try enabling one of the default Joomla templates (Protostar) and see if the issue still exists.

Ciaran
  1. more than a month ago
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  3. # 1
gevans
gevans
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Thanks for getting back to me. I tried replicating what I was doing using Protostar and the same problem. I have done a workaround using a bit of text and putting the URL into manually but it would be nice to have a link from a graphic rather than text!
  1. more than a month ago
  2. Commercial Templates
  3. # 2
ciaran
ciaran
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Hello

Unfortunately, as the issue is also present with your Protostar template, this tells us that this is not a template related issue. It is not an issue I have seen before or indeed have any knowledge of. Have you considered posting a query to the Joomla forums (https://forum.joomla.org/)?

Ciaran
  1. more than a month ago
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  3. # 3
gevans
gevans
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Thanks for your time. I contacted my Joomla provider (CloudAccess) - probably should have done that in the first place! They established it was a problem with the JCE Editor - they reinstalled it and now all is good.
  1. more than a month ago
  2. Commercial Templates
  3. # 4
ciaran
ciaran
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Excellent... thank you for the update!

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 5
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