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Menu missing in mobile view with Ashley template

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  1. sdpwebmaster
    sdpwebmaster
  3. Commercial Templates
  4. Monday, 12 February 2024
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We are encountering an issue where in mobile the menu disappears. I attached screenshots.

We are using Ashley and Joomla 4.

Screenshot showing menu module is present.

Screenshot 2024-02-04 at 3.52.38 PM.png

Screenshot showing there is no menu dropdown in mobile.
Screenshot 2024-02-04 at 3.52.45 PM.png
Attachments (2)
Screenshot 2024-02-04 at 3.52.38 PM.png Screenshot 2024-02-04 at 3.52.38 PM.png
Screenshot 2024-02-04 at 3.52.45 PM.png Screenshot 2024-02-04 at 3.52.45 PM.png
Responses (16)
ciaran
ciaran
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Hello

Would you have a URL to an example of this issue?

Ciaran
  1. more than a month ago
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  3. # 1
sdpwebmaster
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It's under the paid section of our website. How can I send you a temp username and password?
  1. more than a month ago
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  3. # 2
ciaran
ciaran
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Hello

Temporary access to your Joomla installation can be sent to info@joomla51.com. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
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  3. # 3
sdpwebmaster
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Sent
  1. more than a month ago
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  3. # 4
sdpwebmaster
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Checking in. Did you receive my email?
  1. more than a month ago
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  3. # 5
ciaran
ciaran
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Hello

It seems no details have been received. Can you confirm that you have included a URL to this post with your email?

Ciaran
  1. more than a month ago
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  3. # 6
ciaran
ciaran
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Hello

My apologies, I have just located your details.

I notice in your console you are getting the following error from a mod_aixeenamodals module which is stopping your mobile menu script from running...

Uncaught TypeError: url.indexOf is not a function


Does disabling this module resolve the issue?

Ciaran
  1. more than a month ago
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  3. # 7
sdpwebmaster
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Disabling the Aixeena module did not resolve the issue.
  1. more than a month ago
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  3. # 8
ciaran
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Hello

Have you any further errors in your console?

Ciaran
  1. more than a month ago
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  3. # 9
sdpwebmaster
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After disabling the Aixeena modals. Here is what shows up error wise in the console.

Screenshot 2024-02-27 at 11.10.38 AM.png
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Screenshot 2024-02-27 at 11.10.38 AM.png Screenshot 2024-02-27 at 11.10.38 AM.png
  1. more than a month ago
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  3. # 10
sdpwebmaster
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Jumping back in here to see you received my last message and share some updates.

- We've tried both the default menu setup, and with a menu module in the hornav position.
- The mobile menu and comments work fine together with other templates.
  1. more than a month ago
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  3. # 11
ciaran
ciaran
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Hello

Have you had any luck resolving the errors mentioned above?

Ciaran
  1. more than a month ago
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  3. # 12
sdpwebmaster
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We've narrowed it down specifically to pages with Komento Comments.

Also, pages with module "Articles - Newsflash" that lead to articles with comments AND have Trigger Plugin Events=Yes.
  1. more than a month ago
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  3. # 13
sdpwebmaster
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Just realized we had version 2 and there is a version 2.0.1

I just installed. Same problem persists.
  1. more than a month ago
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  3. # 14
ciaran
ciaran
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Hello

Thank you for the update. Ok I think I might have found the issue. To amend try adding the following to the Custom CSS field of your templates parameters (Extensions -> Templates -> [YourTemplateStyle] -> Custom CSS)....

.slicknav_nav.hidden {

    visibility: initial;

}


Ciaran
  1. more than a month ago
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  3. # 15
sdpwebmaster
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Wonderful. We are still missing the selectors for the sub menu items in the menu under ScannerDanner.

Any thoughts on that?
  1. more than a month ago
  2. Commercial Templates
  3. # 16
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