1. webwahoo
  2. Commercial Templates
  3. Tuesday, 19 January 2016
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None of the "text" links on the site are working when using a mobile device. They work fine on a desktop but ipad and iphone it is like they aren't links at all. Grid gallery works fine...but whether it's jcal pro upcoming events or lists of articles on the site the don't work. I am experiencing this at thedreamlives.com.
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Hello

Could I ask you to check the URL provided as it appears to be timing out on every attempt.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 1
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the website is http://thedreamlives.com

It is also occurring on a site that I am in the process of launching. 50.22.11.27/~dugpub/
  1. more than a month ago
  2. Commercial Templates
  3. # 2
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Thank you

We notice this issue is also present on desktop. All links within your article result in 404 errors. Sorry to say issues resulting in 404 errors would not be template related. Have you enabled SEF URLs within your Global Configuration? If so the following article may help in resolving the issue.. http://www.dummies.com/how-to/content/how-to-resolve-147page-not-found148-errors-on-joom.html

If not ensure that the articles been linked are published and in the correct categories.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 3
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I am not sure what you are referring to. I am on the site now and thedreamlives.com has been up for weeks now and there are no 404 errors. Everything works fine on the desktop but on my smart phone none of the non menu links work.
  1. more than a month ago
  2. Commercial Templates
  3. # 4
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Hello

Here is a screengrab of the issue we are noticing. This is on desktop using FireFox and is present on all article links..

https://gyazo.com/1d78fa8189482371ba654787ff52eca0

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 5
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Thank you for pointing those out..they have been removed they were left over from old site. Aside from from those links I haven't had any issues with links on the desktop version...but none are working on the mobile. They also seem to work on my ipads.....but not on my phone. When trying on my phone for example the "Upcoming Events" links don't work on the front page....the "Donate" button on http://thedreamlives.com/home/donate.

thank you for your help
  1. more than a month ago
  2. Commercial Templates
  3. # 6
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Ah I see now.. thank you.

To resolve try adding the following to the Custom CSS field of your templates parameters...


@media only screen and (max-width: 767px) {
.backgrounds {
display: none;
}}


Failing that may I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 7
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