1. Dr Drew
  2. Sherlock Holmes
  3. Commercial Templates
  4. Wednesday, 04 May 2022
  5.  Subscribe via email
Hello,
Installing J51 - Layla on fresh Joom 4 and triggered a fatal error below.

The stack trace comments:

Fatal error: require_once(): Failed opening required '/home/eqgxdaxb/http://staging3.00000.com/components/com_content/helpers/route.php' (include_path='.:/opt/alt/php74/usr/share/pear')

Symfony\Component\ErrorHandler\Error\
// no direct accessdefined('_JEXEC') or die('Restricted access');require_once (JPATH_SITE.DS.'components'.DS.'com_content'.DS.'helpers'.DS.'route.php');

If someone can interpret this and point me in the right direction, that would be great, please?

Kind regards
Drew
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Hi Drew

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 1
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Done, thank you.

The Call stack indicates:

Function Location
1 () JROOT/libraries/src/HTML/HTMLHelper.php:140
2 Joomla\CMS\HTML\HTMLHelper::_() JROOT/templates/j51_layla/html/com_content/article/default.php:24
  1. more than a month ago
  2. Commercial Templates
  3. # 2
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Hi Drew

Strangely we do not appear to have received the administration details. A possible solution to this issue may be to delete the template html folder (../templates/j51_layla/html/) and then installing your template via your extensions manager. This will replace the html folder with the correct Joomla 4 version.

Ciaran
  1. more than a month ago
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  3. # 3
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Hi Ciaran,
Thanks for the note.
[*] I've replaced the template and sadly still have the same issues. and attached the stack reference here.
I'll resend the admin details.

kind regards
Drew
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  1. more than a month ago
  2. Commercial Templates
  3. # 4
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Good morning,


  • Can you confirm you have received the admin login details please as the problem persists?


Kind regards
Drew
  1. more than a month ago
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  3. # 5
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Thank you Drew

I have deleted the template html folder (../templates/j51_layla/html/) and then re-installed your template and it appears to be now working without issue.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 6
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Good afternoon,
Thanks for the update.
I now have front-end access to the site - thank you.

  • It seems that another unexpected error has now occurred with the template repair:
  • The
error is visible on the front page under the section 'What we can offer' (see atatched)
The error codes are:

ndefined property: stdClass::$j51_override_style in /home/eqgxdaxb/http://staging3.sapience.com.au/modules/mod_j51icons/tmpl/default.php on line 191

What do you suggest, please?

Kind regards
Drew
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  1. more than a month ago
  2. Commercial Templates
  3. # 7
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Hi Drew

It is possible that some data is missing from your database regarding these modules. To resolve simply open the module settings and click Save.

Ciaran
  1. more than a month ago
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  3. # 8
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Good morniong Ciaran,
Solved.

This looks like a really good extension Im excited to use, so Im def happy the fix was easy.
Thankyou.

Cheers
Drew
  1. more than a month ago
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  3. # 9
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Hi Ciaran,
I have a same problem. I have deleted the template html folder (../templates/j51_layla/html/) and then re-installed your template and it is not working. Also made save settings and issue with J51 Icons and J51 Progress module still appears.

regards,
  1. more than a month ago
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  3. # 10
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Hello

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
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  3. # 11
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Hello

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran


I've sent you yesterday. Email Subject: J51 Layla error
  1. more than a month ago
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  3. # 12
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Hi Cieran, now homepage is working. Thanks for a help. Now it works excellent but J51 Numbers and Blog are not working.Also I would like to resize logo for responsive versions. Can I do it in CSS

A little update: Googlefonts.php is not working
  1. more than a month ago
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  3. # 13
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Hello

Just to remind that we are still awaiting access details ont his issue. PLease ensure to send details to info@joomla51.com and to include a URL to this post in your email for our reference.

Ciaran
  1. more than a month ago
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  3. # 14
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Hello

Just to remind that we are still awaiting access details ont his issue. PLease ensure to send details to info@joomla51.com and to include a URL to this post in your email for our reference.

Ciaran


Hi Ciaran, you already do something and some things are working. Maybe you forget. Sending you details again to check other J51 components and backend template settings. Thanks in advance.
  1. more than a month ago
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  3. # 15
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Thank you

To amend your logo for small screen devices, try adding the following to the Custom CSS field of your templates parameters (Extensions -> Templates -> [YourTemplateStyle] -> Custom CSS)....

.logo {
flex: 1 1 auto;
}


The googlefont error in your admin should be now resolved.

Regarding your Numbers module, have you since been able to resolve this issue as it appears to be now displaying without issue?

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 16
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Thank you

To amend your logo for small screen devices, try adding the following to the Custom CSS field of your templates parameters (Extensions -> Templates -> [YourTemplateStyle] -> Custom CSS)....

.logo {
flex: 1 1 auto;
}


The googlefont error in your admin should be now resolved.

Regarding your Numbers module, have you since been able to resolve this issue as it appears to be now displaying without issue?

Ciaran


Thank you Ciaran for your effort. Everything works now, except blog section.

www/webvol1/r6/ju7lsmvkoo1s75v/********/public_html/templates/j51_layla/html/com_content/category/masonry_item.php on line 90
  1. more than a month ago
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  3. # 17
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Hello

Would you have a URL directly to an example of your blog issue?

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 18
  • Page :
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