1. mmayer
  2. Sherlock Holmes
  3. Commercial Templates
  4. Monday, 06 June 2016
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Hello,

I am using J51_Kindle for my site: sdccontracting.ca

I cannot get it working on my iPhone and iPad properly. I have set it to be responsive design and it is still not optimising. I have text overlapping, images failing to show and or resize. The light box does not work on mobile etc.

Any help with this would be great.
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Hello

Updating your template to the latest download should resolve these issues. For details on updating your template may I suggest the following article... http://joomla51.com/tutorials/item/updating-your-template

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 1
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Hello,

I am still getting the same errors after the upload of the new template.

Text overlapping, and or not resizing to mobility optimization.

Also, when I click on images using the J51_ThumbsGallery, the lightbox turns dark, therefor you cannot see the images. This is happening on the desktop.
  1. more than a month ago
  2. Commercial Templates
  3. # 2
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Also,

lightbox does not work on mobile, or images are not swipable when using thumbs gallery. they open in new window.
  1. more than a month ago
  2. Commercial Templates
  3. # 3
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Hello

We are unable to replicate your issue with overlapping text on your homepage. Would you have a URL directly to an example of this issue or post a screenshot displaying an example of the issue?

Regarding your thumbsgallery try updating to the following.. http://www.joomla51.com/free-module-extensions/item/j51-thumbs-gallery . To update simply install the download via the extensions manager.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 4
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sdccontracting.ca

Please check using a mobile phone - iPhone.

You will see the overlapping text in header etc.

Also, any thoughts on the lightbox greying out?
  1. more than a month ago
  2. Commercial Templates
  3. # 5
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Hello

As detailed updating the thumbs gallery module to the following will resolve the lightbox issue.. http://www.joomla51.com/free-module-extensions/item/j51-thumbs-gallery

To resize your logo text on smaller screen try adding the following to the Custom CSS field of your templates parameters (edit to taste)...


@media only screen and (max-width: 440px) {
h1.logo-text a {
font-size: 36px;
}}


Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 6
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I also had trouble with the ThumbsGallery photos being grayed-out / cloudy -
so I downloaded the more recent version of the extension and that fixed the problem.
T
  1. more than a month ago
  2. Commercial Templates
  3. # 7
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Hi Ciarán,

I also have problems with Kindle not being mobile-friendly, I followed the instructions in post #22325 about updating the template but I could not see a download link in my download area, although some of my other templates are available for download.

In my purchase history area I can see that I purchased Kindle and it says status expired for Kindle on the on the same day as I purchased the template.

If the issue is an outdated template and not my settings do I have to re-purchase to get an updated version of template that works correctly?

Thanks
  1. more than a month ago
  2. Commercial Templates
  3. # 8
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Hi Jude

The latest download of our Kindle template should be now available for you to download.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 9
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Many thanks for enabling the download of the Kindle update Ciarán.

I have another site which Google is flagging as not mobile-friendly. This one was using Letterpress version 1.0 dated June 2013. I did have access to a download of this so updated the template to version 1.2 dated June 2013.

After the update of the template the site is however still being flagged as not mobile-friendly.

Before I go any further with this can you please confirm that version 1.2 (June 2013) is the latest version of Letterpress?

Thanks
  1. more than a month ago
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  3. # 10
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Hi Jude

Over time we do apply minor fixes to template which may not always warrant a change in version number. Presuming you haven't made any changes to the core template files I would suggest installing the latest download of the template (http://joomla51.com/tutorials/item/updating-your-template).

Ciarán
  1. more than a month ago
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  3. # 11
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Yes, thank-you Ciarán, making a fresh download from my download area a couple of days ago is what I did before I posted.

When I installed that version it showed in my manager as being built in 2013. As I was still having non-mobile-friendly issues I was asking if there was a more recently modified version than 2013 available.
  1. more than a month ago
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  3. # 12
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Hi Jude

Would you have a URL to your site and we will examine what may be causing these issues?

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 13
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Hi Ciarán,

That is not necessary as you have resolved my questions in a different post:
https://www.joomla51.com/forum/8-commercial-templates/9049-letterpress-not-mobile-friendly-robots-txt/23983

Thanks very much for your replies
  1. more than a month ago
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  3. # 14
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Hi Ciaran,

because I also have some problems with the Kindle Template in den Mobile Version, could you please give me the information if I used the recent Version being 2013 or is there meanwhile a updated version available????

Thanks in advance
Juergen
  1. more than a month ago
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  3. # 15
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Hi Juergen

Please include a URL to your site and details on the issues you are having.

Ciaran
  1. more than a month ago
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  3. # 16
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Hi Ciaran,

https://www.werbe-sieger.de

here I have a Problem with the mobile menue, cannot open any menue item!!

Juergen
  1. more than a month ago
  2. Commercial Templates
  3. # 17
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Thank you Juergen

Updating your template to the latest download should resolve this issue for you (https://joomla51.com/tutorials/joomla-basics/updating-your-joomla-template). The latest download should be now available to you (Profile -> Downloads).

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 18
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Hi Ciaran,
thanks for the new kindle version

After installing the mobile menue completely disappeared!!!!

https://www.werbe-sieger.de

Juergen
  1. more than a month ago
  2. Commercial Templates
  3. # 19
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Hi Juergen

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 20
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