1. crimle
  2. Sherlock Holmes The Voice
  3. Commercial Templates
  4. Thursday, 19 November 2020
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Hi Ciaran

I just bought «J51_Bordeaux» template. But it seems to not be responsive. Even the template demo on your website is not responsive. Well, I should have checked before buying it. I could not imagine that you still have templates on offer that are not responsive.

What can we do? I really like the design. The template is intended for a winemaker's website. So this would suit very well.
Is there a solid way to make the template responsive?
Or would you offer your hand for a refund of the purchase price?

Thank you and kind regards
Chris
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Hi Chris

Sorry to say, as Bordeaux is one of our earliest template releases, it does not include any styling for small screen devices. Due to it been largely image-based it is not suitable for responsive design.

I am happy to refund your purchase or exchange your template for a newer responsive release?

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 1
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Hi Ciaran

ok thank you very much. I would like to exchange J51_Bordeaux with J51_Stella. What precedure du you suggest? How will you exchange it? Or shall I buy it and I will get a refund later?

Thank you and kind regards
Chris
  1. more than a month ago
  2. Commercial Templates
  3. # 2
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Hi Chris

The Stella template should be now available for you to download.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 3
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Hi Ciaran

thank you su much.

Kind regards
Chris
  1. more than a month ago
  2. Commercial Templates
  3. # 4
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