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Creative Template Does Not Display

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  1. mayanscaper
    mayanscaper
  3. Commercial Templates
  4. Wednesday, 25 April 2018
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I have been using Joomla51 templates for years and never had a problem until today. I hope you can help me. I installed Creative and upgraded Joomla from 3.7.4 to the current version (3.8.7) and the template will not display properly -- missing its framework. I tried to install Harmony and Juliet and had the same issue. I went back and re-installed Creative and installed the standard extensions I use (JCE, DropPics, DropFiles, EasyBlog and Cleantalk Anti-Spam) and double-checked their javascript for conflicts and found none. The top modules are cut off and the rest of the page is as if no template is applied.

Please review the website and its installation and help resolve this issue. I've uploaded the login information for FTP, Cpanel and Joomla Administrator on a separate document for your use.
References
  1. https://ragoodyear.com
Responses (4)
ciaran
ciaran
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Hello

With the URL provided you appear to be missing a configuration.php in the root of your Joomla installation? Opening your site open up the Joomla installer?

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 1
mayanscaper
mayanscaper
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There is a configuration.php file at the root of each installation and I checked its contents and it points to the appropriate database. I provided a zipped file with the login information for FTP, CPanel and Joomla. This is bewildering because every template does not resolve properly.
  1. more than a month ago
  2. Commercial Templates
  3. # 2
ciaran
ciaran
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Hello

This does not appear to be a template related issue. Can you double check that your domain (https://ragoodyear.com/) is pointing to the with the configuration file?

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 3
ciaran
ciaran
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You appear to have since set up your Joomla installation.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 4
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