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Catalyst issue with gallery and autson slideshow

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  1. arani
    arani
  3. Free Templates / Extensions
  4. Wednesday, 23 July 2014
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Hi

I just bought the catalyst template, and neither the gallery work nor does the autson slide show feature work.

I have added multiple images for the slide show and configured as per your pdf document that comes with the installations files. and yet after display the first image, nothing happens.

On the issue of the gallery, it does not show up at all.

On a different note, how do you add more menus and add video content onto this template

Looking forward to your response

Cheers
Responses (7)
ciaran
ciaran
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Hello

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Fopr details on setting up menus in Joomla may I suggest the following articles..

http://docs.joomla.org/J3.x:Adding_a_new_menu
http://docs.joomla.org/Adding_a_new_menu_item

Ciarán
  1. more than a month ago
  2. Free Templates / Extensions
  3. # 1
arani
arani
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Hi Ciarán
It's a bit difficult to give you access, as it's part of my company intranet.

Any other way this can be looked at.

Regards
  1. more than a month ago
  2. Free Templates / Extensions
  3. # 2
ciaran
ciaran
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Sorry to say the only way we can look at this is via administration access on a hosted Joomla installation.

May I ask what version of Joomla you are using?

Ciarán
  1. more than a month ago
  2. Free Templates / Extensions
  3. # 3
arani
arani
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Hi

My Joomla version is 3.3.1
  1. more than a month ago
  2. Free Templates / Extensions
  3. # 4
ciaran
ciaran
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Hello

Please ensure you have jQuery disabled via the slideshow modules parameters as this is already loaded by Joomla.

Ciarán
  1. more than a month ago
  2. Free Templates / Extensions
  3. # 5
arani
arani
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Hi

jQuery is disabled. Anything else that might be the issue.

Regards
  1. more than a month ago
  2. Free Templates / Extensions
  3. # 6
ciaran
ciaran
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Check that there is not installed extension conflicting with your slideshow module. Firstly navigate to your Module Manager (Extensions -> Module Manager) and disable each module displayed on the same page as your slideshow until you find the conflicting module. If the issue is present on some pages but not on others then this is mostly the case. Failing that, disable each installed plugin (Extensions -> Plugin Manager) until you find a conflicting plugin.

Note: To disable 3rd party plugins navigate to your Plugin Manager (Extensions -> Plugin Manager). Sort your plugins by ID in decending order. 3rd party (non Joomla) plugins will be listed first and will have an ID number significantly higher than your Joomla plugins which will usually be in the 400 to 500 ID range.

Ciarán
  1. more than a month ago
  2. Free Templates / Extensions
  3. # 7
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