1. Schanulleke
  2. Commercial Templates
  3. Tuesday, 23 May 2023
  4.  Subscribe via email
Hi Ciaran,

After uploading the demo installation, my browser keeps redirecting to http://domain.com/installation/index.php and returning a red screen alert. I have tried just about everything: temporarily removing all .txt files, lowering the PHP version, manually renaming the configuration-dist to configuration.php and dragging it to the root. Nothing seems to work. The provider cannot find any issue either. This occurs with all J4 templates on PHP8.
In earlier succesful installations I noticed that there is no configuration.php in the local extraction folder, but there is remote. Is that file created during the process? Might it be possible that it cannot be created and therefore the browser is redirected?

Hope you can help me out, thanks in advance!
Accepted Answer Pending Moderation
0
Votes
Undo
Hello

Yes, the configuration is created during the installation. Could you please detail the alert error you are receiving?

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 1
Accepted Answer Pending Moderation
0
Votes
Undo
The red background with 'Sorry, a problem occurred that we could not solve 'The server returned a "500 - Whoops, looks like something went wrong."

When approaching the server through php, the configuration.php is not in the root.
  1. more than a month ago
  2. Commercial Templates
  3. # 2
Accepted Answer Pending Moderation
0
Votes
Undo
Here's a screenshot of the error page.
This is all I see, and as said the url is http://domain.com/installation/index.php, no matter which other url I want to approach. /administrator doesn't work.
Attachments (1)
  1. more than a month ago
  2. Commercial Templates
  3. # 3
Accepted Answer Pending Moderation
0
Votes
Undo
Hello

On which template are you having this issue? I will try replicating the issue locally.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 4
Accepted Answer Pending Moderation
0
Votes
Undo
Chelsea and Artisan. I think the issue may be that the configuration.php cannot be extracted/created due to restrictions on the server? However, I've used the demo installer numerous times - built another website on Artisan a few weeks ago - and the hosting provider states nothing has changed on their server. I've tried on two different servers.
  1. more than a month ago
  2. Commercial Templates
  3. # 5
Accepted Answer Pending Moderation
0
Votes
Undo
Hello

The configuration.php is created on a successful install. An install failing can happen for any number of reasons however incorrect write access is certainly one of the more common issues. Have you tried installing a standard Joomla install package? If this also fails then it is likely a server issue rather than an issue with the install package.

In the meantime, I have just updated the Chelsea and Artisan template to the latest Joomla version and rebuilt the demo installer for each which should hopefully resolve any issues relatest to the install package. To obtain simply re-download from your template downloads.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 6
  • Page :
  • 1


There are no replies made for this post yet.
Be one of the first to reply to this post!

Join Our Newsletter

* indicates required
We respect your privacy and do not tolerate spam and will never sell, rent, lease or give away your information (name, email, number, etc.) to any third party. Nor will we send you unsolicited email.
Joomla51 - Mullaghmore, Co. Sligo, Ireland
Joomla51.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by
Open Source Matters
the trademark holder in the United States and other countries.

We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.

Ok