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Biance Template - Mobile Menu does not open

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  1. TDEDERICHS
    TDEDERICHS
  2. Sherlock Holmes
  3. Commercial Templates
  4. Wednesday, 16 June 2021
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Hi!

I have issues with the mobile menu, not opening. I'm using Bianca template in the latest version (1.0.6). I tried to open the mobile menu on iPhone and iPad, but with several browsers as there are Safari, Firefox and MS Edge. On all of them, the same behavior. The button shows a pressing response, but no menu opens.

Pls. have a look here: http://www.einklang.family

Thank you!
Torsten
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ciaran
ciaran
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Hello

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 1
dy87chf
dy87chf
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I am having the same issue. What was the fix?
  1. more than a month ago
  2. Commercial Templates
  3. # 2
dy87chf
dy87chf
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For me, the mobile menu works on the home page but no other pages:

https://dianec13.sg-host.com/
  1. more than a month ago
  2. Commercial Templates
  3. # 3
ciaran
ciaran
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Hello

In most cases this can be caused by a javascript conflict with another module extension. May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 4
dy87chf
dy87chf
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I did some testing by checking the module differences between the home page and the other pages. The home page has a custom module in the showcase-1a position. I added a custom module with no content to the showcase-1a position to the other pages and now the mobile menu works. Do you know why this would be the case?
  1. more than a month ago
  2. Commercial Templates
  3. # 5
ciaran
ciaran
Love Fool Sherlock Holmes The Voice
Notable Answerer Notable Answerer
Accepted Answer Pending Moderation
0
Votes
Undo
Hello

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 6
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