1. jugreco
  2. Commercial Templates
  3. Friday, 24 May 2024
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Good morning,
Since yesterday I have been trying to install the J51 Caitlin template.
During the installation everything goes well and as soon as I go to my administrator area it does not recognize my user name and password since three times I have installed the template on my server so I am sure of my access. When I go to my site I have the template installed.
It's just the administration part where I have a problem.
Attached is a screenshot.
Can you help me?
PS: sorry for my English

[attachment]<font style="vertical-align: inherit;"><font style="vertical-align: inherit;">admin_j51_caitlin.jpg</font></font>[/attachment]
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Hello

Assuming you have access to your database, may I suggest the following article on recovering your administration password... https://docs.joomla.org/How_do_you_recover_or_reset_your_admin_password%3F

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 1
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Good morning
Thank you for your reply.
I did differently instead of installing the Demo Installer file I installed it on my joomla4 server then I installed the xml file delivered with the Caitlin pack and everything works very well.
Have a nice day
  1. more than a month ago
  2. Commercial Templates
  3. # 2
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