1. MangeSWE
  2. Commercial Templates
  3. Saturday, 08 November 2014
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Hello guys,

I have a problem with my Grafik site.

The items of sub menus do not show in the responsive menu when the site go to low resolutions.

What to do?

BR

Magnus
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Hello

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 1
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Hello ciaran,

I'm not really sure how to go forward with this.
I've added lots of security to my site and it's difficult to add users.

Secret key through iPhone app, etc...

Would ftp info help?

Please advise,

BR

Magnus
  1. more than a month ago
  2. Commercial Templates
  3. # 2
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Hi Magnus

Could you try updating the template to the latest download. Simply re download the template and install via your Extensions Manager. No template settings will be lost.

Is there any pages on your site where the issue is not present?

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 3
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Hello ciaran,

I've bought several templates from your site during this year. Still there's only the last one that I can download from "my downloads" within my account.

I'm not sure why.

The Grafik template is not available for me to download again.

BR

Magnus
  1. more than a month ago
  2. Commercial Templates
  3. # 4
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Hi Magnus

Originally template purchase only allowed access to the download for 3 months. We have since changed this to lifetime. I have amended your account and all purchased templates should be now available to you.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 5
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Hello ciaran,

Thanks for adding the templates.

Well - I installed the Grafik Template but it did not fix the issue with mobile sub menu.
Instead it "killed" my awesome icons on whole site.

I've sent information about login to backened to info@joomla51.com .

BR

Magnus
  1. more than a month ago
  2. Commercial Templates
  3. # 6
Accepted Answer Pending Moderation
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Thank you

The issue appears to be related to your 'System - Skyline Scroll To Top' plugin. Disabling this plugin has resolved the issue.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 7
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Magnificent as always ciaran!

My site is now working just as I wanted.

Thank you,

BR

Magnus
  1. more than a month ago
  2. Commercial Templates
  3. # 8
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Hi,
I purchased Cashmere and went to my downloads to see what the latest update on that template was, and it does not show up. I read where I could only download for 3 mos, but that you have changed the policy to lifetime. Could you update my account to reflect this? Thanks
  1. more than a month ago
  2. Commercial Templates
  3. # 9
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Hi David

The latest download of the 'Cashmere' template should be now available for you to download.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 10
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