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  3. Friday, 05 July 2019
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Hi, a client of min likes me to use the Artisan template, but I noticed it's in responsive telephone mode when viewed in Firefox, no matter how wide the screen is, I viewed the template in 4K, it still comes up with the phone menu. IE, Edge and chrome are fine
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Hello

That does seem strange. Could you please include a screenshot of this issue?

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 1
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I have this when I look at the artisan template demo on your site, tried it on another fresh machine with firefox and it didnt have that problem. Must be something in my local browser. I disabled all extensions and emptied cache, but it will still only show in tablet mode. No problem with the other templates, including Amelia, which looks a bit similar.

Its a bit of a weird problem, and since it's only local here, you probably cant help out much. I'll post a solution if I run across it.
  1. more than a month ago
  2. Commercial Templates
  3. # 2
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hi,
same problem here:

please check template "Artisan".

i have 2 sites using it. on FF it does NOT (!!) displaY As supposed.

on msie, Edge and chrome it is displayed correctly.

######################################################

even on your own template site

https://www.joomla51.com/demo/0128/

the same happens. Can you please check. There seems to be a little bug in your template.

Thank you.
  1. more than a month ago
  2. Commercial Templates
  3. # 3
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Hello

Could you provide a screenshot of how the site displays for you on FireFox. Also if you could state the resolution of your display.

Thank you

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 4
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What makes me wonder is that MSIE, Edge, Chrome display correctly, FF does not.
24" Monitor with 1920 x 1080 - see screenshot.
Thank you
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  1. more than a month ago
  2. Commercial Templates
  3. # 5
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Hello

May I ask what version of FF are you running? We have tried to replicate this issues and numourous setups without success.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 6
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FF 70.0.1
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  1. more than a month ago
  2. Commercial Templates
  3. # 7
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Hello

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine this issue further. For our reference please paste a link to this post in your email.

Ciaran
  1. more than a month ago
  2. Commercial Templates
  3. # 8
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