1. squirrel333au
  2. Commercial Templates
  3. Saturday, 17 January 2026
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I have several Templates from Joomla 51, today I downloaded Emani.
Having issue after issue with this template.

Only error I can not sort our is:

"an error has occurred. 0 could not load root metadata "

This is preventing me from accessing any admin area to configure it.
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Which Joomla version and which PHP version are you using?
  1. more than a month ago
  2. Commercial Templates
  3. # 1
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Sorry, running Joomla 5.2
PHP 8.4

I have spent near 8 hours trying to solve this issue.
Going to look for another template provider I think.
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  1. more than a month ago
  2. Commercial Templates
  3. # 2
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I just downloaded Emani today and I was getting the same message in the Notifications section of the Home Dashboard. But I'm still able to access the other areas of the dashboard, just not the Joomla update area, which is when I'm getting this error message. I'm going to continue on, but can someone provide an answer or link to another forum thread that answers this question?
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Your first priority should be to update your Joomla version! For Joomla 5, that's version 5.4.3. Have you tried a manual update?
https://github.com/joomla/joomla-cms/releases/download/5.4.3/Joomla_5.4.3-Stable-Update_Package.zip


Don't forget to backup your data beforehand!
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I've never done a manual update. I just installed the Emani template, thinking it would have the updated Joomla version. Generally I just hit "Update" in the dashboard and it offers the update to me. This is where I currently am getting the error message though. Thank you for the response. I'll look into what I can do manually, but any further instruction would be appreciated.

EDIT: I just tried the manual update via System > Install Extensions as directed by Joomla documentation. I was given the error message that the Joomla package cannot be installed through the Extension Manager. Additionally it said: "JInstaller: :Install: Can't find XML setup file"

To be clear, my notifications panel is telling me Joomla is up to date even though it's 5.2.5. The other error messages I'm seeing are completely new to me (see attached screenshot in my dashboard). But still, when I try to go through the dashboard System > Updates > Joomla, I again get the error 0 message making me think future updates will be an issue.
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