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  4. Monday, 24 July 2017
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Hi Ciarán,

I am having three issues with the London Template as shown in the attached image:

1. My Logo and tagline doesn't fit the space I have. What css should I used to extend the space so it fits please?

2. The header/slideshow image is being cropped on the right hand side thus making my logo and text, which are centred in the image be viewed as offset. I have set the header height to match my image but that doesn't seem to fix the issue.

3. There is no logo at all showing on any mobile devices only on my PC.

Thank you for your assistance
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Hello

May I suggest sending temporary administration access to your Joomla installation to info@joomla51.com and we will examine these issues further. For our reference please paste a link to this post in your email.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 1
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Hello

The issues mentioned should be now resolved.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 2
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Hi Ciarán

Unfortunately on my devices all three issues still exist. I have attached a file London ii which shows:

1. The logo and tag line still sitting slightly into the header section rather than fully in the white space they should be in.

2. The header/slideshow image is being cropped on the right hand side thus making my logo and text, which are centred in the image be viewed as offset.

I have attached another file File 26-7-17, 11 43 58 am.png which shows that issue 3. is partly resolved. The logo is now showing but there is an unusally large white space below it and the logo is being clipped on the right.

Thank you for your assistance.
Attachments (1)
  1. more than a month ago
  2. Commercial Templates
  3. # 3
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Hi JoomlaGirl

On which device/browser/OS are you having these issues? A lot of the problems here are related to your choice of template for this design. In particular the change of the logo and menu been moved to a single row. Something like our Harmony template would be better suited and as it shares a similar layout to your design (https://www.joomla51.com/joomla-templates/j51-harmony).

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 4
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Hi Ciaran,
I am using Google Chrome on my pc and Safari on the following devices: iphone 6, ipad mini and mac book pro and the issues exist on each of them.

Thank you
joomlaGirl
  1. more than a month ago
  2. Commercial Templates
  3. # 5
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Some further changes have been made to try and account for Chrome.

Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 6
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Hi Ciaran,

1. The logo looks great on Chrome now, thank you.

2.The Layer Slideshow image is still being clipped on the right hand side thus making my text, which is centred in the image be viewed as offset. This is shown in the attachement 'layer slideshow'. The image is the same width 1800px as the London demo images and I have set the height for my image. the right hand side thus making my logo and text, which are centred in the image be viewed as offset. I have included a second attachment to show you how the image should look.

Thank you
Joomla Girl
  1. more than a month ago
  2. Commercial Templates
  3. # 7
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Hello

To amend try adding the following to the Custom CSS field of your templates parameters...

.layerslideshow .img-fill img {
max-width: 100%;
}


Ciarán
  1. more than a month ago
  2. Commercial Templates
  3. # 8
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Thank you Ciarán, that has resolved the issue and the slider images are showing as they should be now :)
  1. more than a month ago
  2. Commercial Templates
  3. # 9
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